Terms & Conditions
Terms and Conditions
Please Note the following conditions for your stay at TASA
TASA has a strict NO PAY - NO STAY RULE, A deposit of 50% is required to secure any booking with TASA.
Payment Received via: Cash, Direct Electronic deposit, EFT, CARD, Online 3D secure Payment via PAY Gate or Pay Pal.
Rooms are available from 2PM on the day of your arrival and must be VACATED by 10:00AM on the day of your departure. Any late or early times to be confirmed with TASA prior to Arrival/Departure dates.
Breakfasts – week days is served between 07:00am – 09:00am (unless prior arranged)
Breakfasts – Weekends is served between 07:30am – 09:00am (unless prior arranged)
Online or VISA/DEBIT/Credit Card Transactions to TASA will incur a 4% bank charge.
A deposit/payment is refundable on cancellation, on condition we are able to re-book the accommodation for the same period. If we are not successful in re-booking the room/s, then the proposed tenant/s is liable for full settlement of the account. We regret NO REFUNDS on early departures or late arrivals.
In the unlikely event of the room/s hired out to you, not being available for the period hired for any reason whatsoever, we reserve the right to provide or suggest alternative accommodation and refund any amounts charged by us.
All tariffs are subject to alteration with MINIMAL NOTICE.
An Admin fee of 4% is payable for any online VISA/Debit/credit card transactions and is not refundable.
Laundry can be done at a charge set out by TASA Management worked out at a rate of R/per item of clothing this includes ironing. Laundry days are stipulated in rooms on set bathroom rules.
Units are serviced daily. A full extended clean and change of all linen is mandatory at least once a week. Or on inspection of the unit by Management. An exception to this clause is that you may not receive cleaning services over the weekend, or on special occasions like religious holidays, or public holidays.
Daily bedroom servicing includes-removal of refuge from bins, cleaning of cutlery and crockery as well as changing of towelling and cleaning of the room and bathroom its-self. The Service staff’ arrival is variable according to their workload. If client turns away cleaning staff at the time the staff arrive to clean the unit, the staff may not be able to return later in the same day.
The Owner or employees is in no way liable to the tenant for his/her family or visitors for any personal injuries sustained or loss or damage of personal belongings and/or motor vehicles which may occur while the room/s is occupied by the tenant.
Maximum Visitors per room is four due to safety purposes. We insist on the proposed tenant/s to make use of communal areas for visitors.
The tenant is requested to check the inventory of the room/s contents on taking tenancy and report a shortage to one of the employees at TASA Lodge within 24 hours from check-in date.
The room/s are fully equipped with 2 coffee cups, 2 tea spoons, white towels (one per person) hand towels (one per person) TV, remote, bed linen, bedside lamps, kettle, fan, heater(in winter), ten coat hangers per closet. If any of these valuables goes missing it will be charged to the tenants’ name.
Our Self-Catering units are fully furnished, and kitchens fully stocked with everyday use cutlery and crockery. Each Self-Catering unit has a separate stock list of items listed for each Kitchen and is to be checked on arrival by both tenants and Management and re-checked on departure or prior to departure for any loss, damages or missing goods, the stock that is found to be “misplaced” / lost, stolen or damaged is to be replaced or charges for replacement of goods will be to the tenants/client(s) account immediately or prior on inspection of these goods.
On final check-out the self-catering units are to be left in a manner in which it was originally found by the tenant/s, this includes the kitchen, its appliances an contents as well as lounging areas and bathrooms – Any cleaning over and above the standard servicing of the unit will incur a cleaning fee set out by establishment management that is payable immediately on check-out prior to departure of the establishment.
On final check-out, the tenant/s is requested to leave the room/s tidy.
Any Damages or loss is to be charged to the tenant/s name and is to be settled immediately on check out.
ON DEPARTURE PLEASE INFORM THE LODGE OF YOURS CHECKING OUT AND MAKE SURE YOU LEAVE YOUR KEYS IN THE ROOM DOORS. NB ANY AFTER HOUR (10pm) ARRIVAL, YOU ARE PERMITTED TO FIND YOUR KEYS IN DESIGNATED AREA ARRANGED BY STAFF AT TASA.
No pets allowed, unless prior arranged.
If you have any problems, please feel free to contact us and discuss it with us.
Absolutely no smoking permitted in the rooms, where an ash tray is placed either in bar/entertainment areas or outside the entrances of the Lodge is where smoking is permitted.
In the event of premature departure, we may charge for the full original booking amount invoiced.
In the event a tenant departs per-maturely without payment of the original dates booked this act will be deemed an act of "bilking" which is a criminal act. The establishment owners will take the necessary legal steps to claim the full funds due.
Deposit Refund Policy
Cancellation 0 - 14 days before date of arrival, or no-show – visitor forfeits 100% of deposit paid.
Cancellation 15 - 28 days before date of arrival – visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater).
Cancellation 29+ days before date of arrival – visitor forfeits 50% of deposit
paid or 25% of full quote value (whichever greater).
Payment by Cash, EFT, Direct Deposit, SWIFT, PayPal, Pay-Gate
3D secure Online Credit card facilities available through PayPal. We Regret no Diners Cards or Master Cards will be accepted Via Online Payment facilities.
Get in Touch
TASA Lodge & Travel cc
4 Moore Road, Halfway Gardens
Midrand, Gauteng, South Africa
Tel: 011 312 8700
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