Terms & Conditions
TASA Lodge and Travel
Terms and Conditions
Please Note the following conditions for your stay at TASA
- the outstanding balance is payable ONE WEEK before check-in date Online credit card/payment facilities are available
- Online Credit Card Transactions to TASA will incur a 4% bank charge.
- No deposits are refundable if a booking is cancelled, unless we are able to re-book the accommodation for the same period. If we are not successful in re-booking the room/s, then the tenant is liable for full settlement of the account. We regret NO REFUNDS on early departures or late arrivals.
- In the unlikely event of the room/s hired out to you, not being available for the period hired for any reason whatsoever, we reserve the right to provide alternative accommodation and refund any amounts charged by us.
- All tariffs are subject to alteration with MINIMAL NOTICE.
- An Admin fee is payable and is not refundable.
- Rooms are available from 2PM on the day of your arrival and must be VACATED by 9.30AM on the day of your departure.
- Units are serviced-removal of refuge from bins, cleaning of cutlery and crockery as well as the room its self. The Service ladies arrival is variable according to their workload.
- Washing of clothing can be done at a charge set out by TASA Management R/ per item of clothing this includes ironing.
- The Owner or employees is in no way liable to the tenant for his/her family or visitors for any personal injuries sustained or loss or damage of personal belongings and/or motor vehicles which may occur while the room/s is occupied by the tenant.
- Maximum Visitors per room is four due to safety purposes.
- The tenant is requested to check the inventory of the room/s contents on taking tenancy and report a shortage to one of the employees at TASA Lodge with in 24 hours.
- The room/s are fully equipped with cups, tea spoons, towels (one per person) hand towels (one per person) TV, remote, bed linen, lamps, kettle, ten coat hangers per closet. If any of these valuables goes missing it will be charged to the tenants name.
- The tenant is requested to leave the room/s clean and tidy and ready for occupation by the next tenant and in the same condition in which he/she found it.
- ON DEPARTURE PLEASE INFORM THE LODGE OF YOURS CHECKING OUT AND MAKE SURE YOU LEAVE YOUR KEYS IN THE ROOM DOORS. NB ANY AFTER HOUR (10pm) ARRIVAL, YOU ARE PERMITTED TO FIND YOUR KEYS ON THE RECEPTION DESK.
- No pets allowed
- If you have any problems, please feel free to contact us and discuss it with us.
- Absolutely no smoking permitted in the rooms, where an ash tray is placed either in the passage of the rooms or outside the entrances of the Lodge is where smoking is permitted.
- In the event of premature departure we may charge for the full original booking.
- Cancellation 0 - 14 days before date of arrival, or no-show – visitor forfeits 100% of deposit paid.
Cancellation 15 - 28 days before date of arrival – visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater).
Cancellation 29+ days before date of arrival – visitor forfeits 50% of deposit
paid or 25% of full quote value (whichever greater).
Payment by Cash or EFT
Online Credit card facilities available through PayPal.
Get in Touch
TASA Lodge & Tours
4 Moore Road, Halfway Gardens
Midrand, Gauteng, South Africa
Tel: 011 312 8700