Refund Policy

1.A deposit/payment is refundable on cancellation, on condition we are able to re-book the accommodation for the same period. If we are not successful in re-booking the room/s, then the proposed tenant/s is liable for full settlement of the account. We regret NO REFUNDS on early departures or late arrivals.
2.In the unlikely event of the room/s hired out to you, not being available for the period hired for any reason whatsoever, we reserve the right to provide or suggest alternative accommodation and refund any amounts charged by us.

3.In the event of premature departure, we may charge for the full original booking amount invoiced.
4.In the event a tenant departs per-maturely without payment of the original dates booked this act will be deemed an act of "bilking" which is a criminal act. The establishment owners will take the necessary legal steps to claim the full funds due.

Deposit Refund Policy

Cancellation 0 - 14 days before date of arrival, or no-show – visitor forfeits 100% of deposit paid.
Cancellation 15 - 28 days before date of arrival – visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater).
Cancellation 29+ days before date of arrival – visitor forfeits 50% of deposit
paid or 25% of full quote value (whichever greater).

Get in Touch
Contact Us

TASA Lodge & Travel cc
4 Moore Road, Halfway Gardens
Midrand, Gauteng, South Africa
Tel: 011 312 8700

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